Montana State Single Sign-On Service: Okta Account Setup

Having Difficulty Logging Into OKTA?

Call 406-444-2000 to reach the State Information Technology Services Division.
To access certain online services, you will need a Montana State Single Sign-On Service Okta account. Follow the steps below to either sign in or create an account.

Step 1: Access the Form

Choose from the links below to get started with your request:

If prompted, follow the instructions to sign in or create an account.

Step 2: Sign In or Sign Up

If you already have an Okta account:

  • Enter your username and password.
  • Click Sign In.
  • Once signed in, you can proceed directly to complete the form.
Sign-in form screenshot with red arrow pointing to the Sign-In button

If you do not have an Okta account:

  • Click Sign Up.
  • Fill in your email, first name, last name, and create a password. Make sure to meet the password requirements:
    • At least 8 characters.
    • Must include a lowercase letter, an uppercase letter, a number, and cannot contain parts of your username.
  • Click Sign Up to proceed.
Sign-in form screenshot with red arrow pointing to the Sign-In button

Step 3: Set Up Security Methods

Once you create an account, you will need to set up a security method to protect your account:

  • Email Verification: Choose this option to receive an email with a verification link or code.
  • Security Question: Alternatively, choose or create a security question that you can use to verify your identity.

Click Set Up next to your preferred security method and follow the prompts.

Screen shot for security method set-up steps: Email and Security Questions options are shown

Step 4: Verify Your Account

If you chose Email Verification:

  • Okta will send you an email from noreply@okta.com with the subject “Activate Account.”
  • Click the Activate Account button in the email to verify your email address.
  • If you did not receive the email, check your spam/junk folder or click Send again.
Email verification screenshot Screenshot of Account Activation email with large button that reads: Activate Account
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If you chose Security Question:

  • After setting your security question, you will still need to verify your email address.
  • Follow the instructions above to activate your account via email.
Security Question screenshot, showing a drop-down list to select a security question and an answer hidden for security

Step 5: Log In to Okta

Once your account is verified, go back to the sign-in screen:

  • Enter your username (email address) and password.
  • Click Sign In to access your account.
Okta Sign In Screenshot with red arrow on the sign in button

Step 6: Complete the Form

After signing in, you can proceed to complete the form. Make sure to download and save a copy for your records.