The Business Services Unit supports changes to the department’s technology and business processes as well as key department and division projects.
Technology Services Division
Bob Finstad
Chief Information Officer
Chief Information Officer
The Technology Services Division (TSD) serves as the technological foundation for the department’s business units.
By keeping our computer systems up-to-date, the TSD helps the department stay efficient and makes sure our data is confidential, accurate, and available. By providing these services, the TSD enables us to meet our business objectives and accomplish our mission to serve the citizens and businesses of Montana.
The TSD develops and supports applications and services for all of our information systems, including our network of over 650 users in 60 locations across the state.
Administrative Team
The Administrative Team oversees the daily management of the division.
Mark Hartman
Management Officer
Management Officer
Technical Operations Bureau
The Technical Operations Bureau provides support and training for department hardware and software systems. TOB also provides information and research on changes to the department’s systems and technology.
Christie Breland
Bureau Chief
Bureau Chief
Applications Development Bureau
The Applications Development Bureau provides programming and maintenance to the department’s software applications, including both internal systems used to manage taxes, alcohol sales, and property assessment and external systems provided to Montana’s property owners, businesses, and taxpayers.
Jon Irey
Chief Applications Officer
Chief Applications Officer
Business Services Unit
Business Services Team
The Business Services team supports improvement in business processes through greater use of technology.
Testing Services Team
The Testing Services team supports the integrity and performance of department systems by providing guidance, direction, and training for testing and maintaining systems.
Jason Roach
Unit Manager
Unit Manager
Information Protection Office
The Information Protection Office provides the department with the tools, resources, and training to keep taxpayers’ confidential information safe.
The IPO also keeps department employees up-to-date on potential security issues, both digital and human; provides regular training for employees on the best ways to protect information; inspects department offices and procedures to make sure we are complying with federal and state disclosure laws; and advises on cybersecurity and disclosure issues.